I received a message saying I already have an account with you, but I don’t know my password. May 26, 2022 22:09 Updated Please select “Forgot your password?” on the main log-in page to reset your password. Related articles I forgot my password and followed the prompt to reset it, but I didn’t receive an email. I created a login, but it’s not connected to my membership. Can I continue to log in with my last name and member number? How can I upgrade my membership? I received an error message when trying to renew my membership; how do I proceed?